Privacy Policy – Thrive House of Redemption Ministry

Privacy Policy 

Thrive House of Redemption Ministry is dedicated to respecting and protecting your privacy. Whether you’re submitting a prayer request, placing an order, or engaging with our ministry in any way, we are committed to safeguarding the personal information you provide. This Privacy Policy explains how we collect, use, and protect your information, as well as your rights regarding your data.

1. Information We Collect

We may collect personal information from you in various ways, including but not limited to the following:

Prayer Requests

  • When submitting a prayer request, we may collect:
    • Your name (optional)
    • Your contact information (e.g., email, phone number, address, if provided)
    • Details shared in your prayer request

We understand that prayer requests are deeply personal, and we treat the information shared with the utmost respect and confidentiality.

Other Personal Information

  • When making a purchase or donation:
    • Name
    • Billing and shipping address
    • Email address
    • Payment details (processed securely through third-party payment processors)
  • When signing up for communications:
    • Name
    • Email address
    • Communication preferences
  • Website usage data:
    • Your IP address
    • Browser type
    • Pages visited and interaction data on our website

2. How We Use Your Information

The information we collect is used to:

  • Prayer Requests: Allow our ministry team to pray for your needs and share words of encouragement.
  • Order Fulfillment: Process your orders, donations, and related transactions.
  • Communication: Send ministry updates, newsletters, event announcements, and promotional content (only if you have opted in).
  • Customer Support: Respond to inquiries and provide support for your interactions with us.
  • Website Improvements: Analyze website usage data to enhance user experience and improve our services.

3. Prayer Request Confidentiality

Your prayer requests are treated with the utmost care and respect.

  • Prayer requests submitted to Thrive House of Redemption Ministry are only shared internally with our ministry team or prayer group unless you explicitly request otherwise.
  • We will never share or publish personal details of your prayer request publicly unless you have given express permission.
  • If a prayer request is shared publicly (e.g., during a prayer meeting, service, or newsletter), all identifying information will be removed unless otherwise requested by you.

4. How We Protect Your Information

We prioritize the security of your personal information by implementing robust measures:

  • Data Encryption: All sensitive information transmitted through our website (e.g., payment details) is encrypted using Secure Sockets Layer (SSL) technology.
  • Restricted Access: Access to personal information is limited to authorized ministry members who require it for specific purposes, such as prayer, order processing, or customer service.
  • Secure Storage: Personal information is stored securely to prevent unauthorized access, misuse, or disclosure.

While we strive to maintain a secure system, please note that no data transmission or storage method is entirely foolproof.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following instances:

  • Service Providers: With trusted partners such as payment processors, shipping providers, or IT services, solely to complete your transactions or support our ministry’s operations.
  • Legal Requirements: When required by law or in response to valid legal processes (e.g., court orders, subpoenas).
  • Consent: With your explicit permission, such as sharing a prayer request publicly if requested.

6. Cookies and Website Tracking

We use cookies and similar technologies to enhance your browsing experience and collect usage data for analytics. Cookies allow us to:

  • Remember your preferences during your visit and future visits.
  • Analyze site performance and user engagement.

You can adjust your browser settings to disable cookies, though this may limit certain features of our website.

7. Your Rights

As a valued part of our ministry, you have the right to:

  • Access and Correction: Request access to the personal information we hold about you or ask for corrections if inaccuracies are found.
  • Data Deletion: Request that we delete your personal information, including prayer requests, unless it is required for legal or operational reasons.
  • Opt-Out: Unsubscribe from marketing emails or newsletters by clicking the “Unsubscribe” link in our communications or contacting us directly.
  • Privacy of Prayer Requests: Request that your prayer request remains private or anonymous, even within our ministry team.

To exercise any of these rights, please contact us using the details provided below.

8. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will promptly delete it. Parents or guardians who believe their child has provided us with personal information may contact us to request its removal.

9. Third-Party Links

Our website may include links to external websites for your convenience. Thrive House of Redemption Ministry is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any updates will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Thrive House of Redemption Ministry
Email: privacy@thrivehouseorm.org
Mailing Address: 11889 Valley View St Ste B-103 Garden Grove, CA 92845

Thank you for trusting Thrive House of Redemption Ministry with your personal information and prayer requests. Your privacy and security are important to us as we work to fulfill our mission of serving you and glorifying God.